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Re: Genie intermittenly goes into screensaver mode. Never had this problem before, but its been happening for the last 3 weeks.

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yup, annoying as heck..Every single sunday during the NFL season, the stupid screensaver comes on.. heaven forbid I want to watch a back to back game without touching the controller.  The olympics?  forget about it.. every few hours have to hit a button

 

This has been an ongoing issue for years.  This has nothing to do with the system being paused or the power save feature in the settings.  A reset will not fix the issue.  Some say it's a bug that directv refuses to acknowledge or fix.  Maybe but doubt it.  Commercial customers don't have the issue.   I know a few owners or bars with directv and this does not happen to them.  Only residential customers.  This use to happen to commercial customers but directv put a stop to that after this fiasco started a few years ago.  The commercial customers were going bonkers because this stupid screensaver kept coming on during live sporting events.

 

I have a SWiM 16 system with a Genie and 4 genie sub boxes and 9 HR-24's and 25's one H-23.  This happens on every single box.  I upgraded my older boxes about a year ago and it happened on them too.HR21's and up.

 

I live in El Segundo, one of these days, I'm going over to the corporate directv offices, with a box, and let them know my dissatisfaction.  Probably won't do anything but hey, I won't have to talk to the script monkeys via the directv telephone support.

 

Dave


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